Last Updated: November 24, 2024

Poppycorn Media Limited ("we," "our," or "us") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information when you use our app, Poppycorn TV ("App"), and our website, https://poppycorn.tv.

1. What Personal Information Do We Collect?

When ordering or registering on our site, as appropriate, you may be asked to enter your:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Credit card information
  • IP address
  • Device model

We also collect usage data such as the features you use and the content you view.

2. When Do We Collect Information?

We collect information from you when you:

  • Register on our site
  • Place an order
  • Subscribe to a newsletter
  • Respond to a survey
  • Fill out a form
  • Use Live Chat or open a support ticket
  • Enter information on our site

3. How Do We Use Your Information?

We may use the information we collect from you in the following ways:

  • To personalize your experience and deliver content in which you are most interested
  • To improve our website and app
  • To respond to customer service requests
  • To process transactions quickly and securely
  • To send periodic emails about product updates or promotions

4. How Do We Protect Your Information?

  • We scan regularly for security vulnerabilities.
  • Personal information is stored behind secured networks and encrypted using SSL technology.
  • We process transactions through a gateway provider; no sensitive data is stored on our servers.

5. Do We Use Cookies?

Yes, we use cookies to:

  • Remember and process items in the shopping cart.
  • Understand and save user preferences.
  • Compile aggregate data about site traffic and interactions.

You can turn off cookies through your browser settings. Disabling cookies will not affect the user experience.

6. Children’s Privacy

We do not specifically market to children under the age of 13. If you believe your child has provided personal information, please contact us to have it removed.

7. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties except where required by law.

8. Third-Party Links

We do not include or offer third-party products or services on our website.

9. Google AdSense and Analytics

We use Google AdSense and Google Analytics to understand user interactions. You can opt out of Google’s tracking by visiting their
https://support.google.com/adspolicy/answer/6008942

10. California Online Privacy Protection Act (CalOPPA)

As required by CalOPPA:

  • Users can visit our site anonymously.
  • Our privacy policy link includes the word "Privacy" and is easy to find.
  • Users will be notified of any changes to this policy on this page.
  • Users can update their information by emailing or logging into their account.

11. Do Not Track Signals

We honor Do Not Track (DNT) signals and do not plant cookies or use advertising when a DNT browser mechanism is in place.

12. COPPA (Children's Online Privacy Protection Act)

We comply with COPPA and do not knowingly collect data from children under 13.

13. Fair Information Practices

In the event of a data breach, we will notify affected users via email and in-site notification within 7 business days.

14. CAN-SPAM Act

We comply with the CAN-SPAM Act by:

  • Not using misleading subjects or email addresses.
  • Providing clear opt-out instructions in all emails.
  • Honoring opt-out requests promptly.

15. GDPR Compliance

We are committed to complying with the General Data Protection Regulation (GDPR). If you are located in the European Economic Area (EEA), you have the following rights:

  • The right to access, update, or delete your personal data.
  • The right to data portability.
  • The right to withdraw consent to data processing.
  • The right to object to how we process your data.
  • The right to lodge a complaint with your local data protection authority.

To exercise these rights, please contact us at support@poppycorn.tv.

16. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Poppycorn Media Limited

128 City Road, London, United Kingdom, EC1V 2NX

Email: support@poppycorn.tv

Website: https://poppycorn.tv